FAQ
Reason to buy from us:
1) We've been in business for over 25 years delivering excellent customer service.
2) We have the largest collection of crown themed merchandise worldwide.
3) We can make your dreams come true with a custom crown made just to order.
4) We use Genuine Swarovski crystals in all our crowns and accessories.
5) We manufacture everything here in the USA.
6) We offer live customer support.
7) We ship using USPS usually the same day we get your order.
8) We offer a blog to keep you up to date on all the latest pageant and royal events.
9) We are safe and secure. We have the safe and secure lock that you will see in the bottom right corner of your browser when checking out.
10) We are part of the Online Better Business Bureau with an A+ rating.
11) We offer over 100 languages in translation, so everyone can view our site.
12) WE offer special discount to pageant directors and wholesalers.
Pageant Directors can take advantage of a 25% discount on crown jewelry with a purchase of $200.00 or more on all "regularly priced jewelry" items. You can place your order directly through the store, just enter "director" at checkout for your discount. Also, please check out our Affiliate Program also found in FAQ. You can help to fund your pageant by selling our products on your website and at your pageant events.This section is specifically for Pageant Directors who are interested in having a custom collection of crowns for their pageant system. We offer a huge checklist of options. If you desire custom designed jewelry for your pageant, you can receive up to a 50% discount on quantities of 20 pieces or more of a style. We also make the finest sashes available. Our clients include the Miss Universe Organization and many other national pageant systems. So, you might want to take a look at our Pageant Sashes department. We are here to work with you and to help make your pageant special with custom crowns, jewelry and sashes. Call or e-mail me directly to discuss all your options. 1-800-684-1107 or e-mail [email protected]
First, I suggest you take a look in all the tiaras and crowns that we currently offer. Choose a design or more than one design that you like in the store. Tell us how many divisions you have and what your budget is for your collection. We will create (at no charge to you) a whole series of crown designs based on the elements of your choosing. Having a custom designed crown collection will help make your pageant system unique, get you more contestants, and make your titleholders happy!
Does your pageant have a color theme? We could add colored stone accents to your crowns to make them even more unique. Or put your pageant name in color boldly across the front of the crown. The crown has to be special to the recipient. I have heard it said that it is the CROWN that makes the pageant. So many times I have heard a contestant say: "I am only doing this pageant because I want that CROWN!!"
You can create more dazzle if you have some stones dangling, giving the design movement. Incorporating aurora borealis stones adds tremendous sparkle to a design. The reflective nature of aurora borealis stones can really make your crowns POP! If you want to go all out, make the entire crown in aurora borealis. It is something like wearing headlights on your royal head!
I look forward to listening to your ideas and requests for creating a custom crown collection for your pageant. Have fun with the process, open your mind, and we will create something beautiful together. My favorite thing in life is creating crowns and jewelry! Holly Hardwick - QUEEN OF CROWNS!!
Earn passive money by offering your web/blog visitors and customers beautiful, high quality products that you can be proud of! It's as easy as putting a link on your site- that's it!
HOLLY HARDWICK CROWNS is a successful online boutique offering high quality, reasonably priced crowns, jewelry and accessories. We have been in business for over 25 years and offer a product that you can truly be proud of referring on your web, blog, e-zine, newsletter and to your customers directly. We are currently looking for partners who want to earn great money while adding value to their website or blog.
WHO CAN JOIN: *Any individual and/or company with an interest in representing our company.
*Anyone with the ability to post links via their website, blog, email, newsletter or e-zine. Those who want to do trade shows, pageant events, or bridal events selling our products direct to the consumer in their state or territory.
BENEFITS: 1) FREE to join! Earn commission on sales originating from your links and/or your direct sales immediately!
2) Eligible commission on sales originating from your registered links within any date of visitor's first click. That means if someone clicks on your link, does not buy anything on their first visit but comes back to our site any time and makes a purchase, you make a commission!
3) Receive your own unique link to see how many clicks and how many sales have originated from your site.
4) This is perfect for Pageant Directors to sell our products at their pageant events or on their website.
HOW DO I GET PAID? You will be paid through PayPal.
HOW DO I SIGN UP? Email us at [email protected] expressing interest in program and we'll set you up with a special link.
Start making money. It's that easy!
Where Orders Can Be Delivered
Within United States via USPS
APO / FPO Military Addresses via USPS
Canada via USPS
Internationally via USPS
On international orders: We ship packages for a flat fee of $50. Duties are minimal as we invoice you only for the cost of shipping. We can only accept PayPal as a means of payment, but PayPal does allow you to use your credit card. First Class Shipping is only available option. Any questions please email us at <href="mailto:[email protected]">[email protected]
Order Processing Orders for in-stock items will be processed within one (1) business day. Orders placed after 4:00pm Central Time may not be processed until the next business day.
Methods of delivery:
First Class Mail 5-7 days
Priority Mail 2-3 days
Express Mail 1-2 day
International Mail-Varies by Destination
Shipping Rates are Estimates Only
Cost of shipping can change based on location and item.
USA Shipping.........First Class Shipping
0-$24.99.......................$6.00
$25.00-$49.99..................$10.00
$50.00-99.99...................$15.00
$100.00-$199.99................$20.00
$200.00 and up.................$25.00
Priority Mail add $15.00
Express Mail add $25.00
International Mail $50.00
Canada Shipping................add $10.00 to above rates for First Class Shipping
Priority Shipping..............add $15.00 to above rates for Priority Shipping
Express Shipping...............add $25.00 to above rates for Express Shipping
Shipping to a Different Address You can ship packages to your home, to work or to someone else. If you are purchasing a gift for someone, you can send it directly to the recipient. For added convenience, register for an account, so each time you check out, you can simply choose from your stored addresses.
Custom Orders
Our Sashes are usually processed in 2-3 weeks + method of delivery time chosen.
On custom items like Crowns, Tiaras, Sceptors, Custom Pins and Badges processing time is usually 3-5 weeks + method of delivery time chosen.
Email Confirmation You will receive a confirmation email within 24 hours of placing an order.
Back Ordered Merchandise In the case an item is on back-order we will notify you immediately.
You will be offered 3 options:
1) A replacement suggestion
2) Date item will be available
3) Cancellation of order
Split Shipments Due to varying item availability and warehouse locations, your items may be shipped separately when you place an order for multiple items. If your shipment(s) arrives and you still have questions about items missing from your order, please contact us and we will be happy to help you.
Check your open order status for USPS
The Internet Tax Freedom Act (ITFA), which was signed into law on October 21, 1998, does not, as some have asserted, preclude sales and use taxes on any and all commerce conducted over the Internet. State and local governments are allowed to impose sales and use taxes on all such electronic sales, provided that the tax (and its rate) are the same as that which would be imposed on the transactions if they were conducted in a more traditional manner, such as over the phone or through mail order.
However, until the ITFA imposes a law requiring taxation on internet sales, we will not be imposing it.
Return Policy:
*You may cancel your order if given to us in writing via e-mail ([email protected]om) within 24 hours of the sale.
*We accept eligible returns if we are notified by the customer within 5 days of receipt of the product.
*Time frame: Items in their original condition and packaging are able to be returned within 10 days from receipt for a refund less a 25% re-stocking fee. If they come back later than the 10 days return period, there will be a 50% restocking fee. No returns past 60 days will be accepted. We do not refund freight
*Condition: Product that is returned other than in it's original condition, shows sign of wear or not in it's original packaging will be refunded less a 50% re-stocking fee. The packaging of the item, must not be torn, cut, written on or bent out of shape.
*If a return request is made do to an error on our part, or if the item is defective or damaged, please notify us immediately upon receipt and we will promptly replace the item or give you a refund at our discretion.
*Crowns, Tiaras and Scepters made and sent from overseas are not returnable.
*Many crowns come in a protective plastic. If you are planning to return the item, DO NOT REMOVE THE PLASTIC. We will only accept returns of such crowns if they are still in the protective plastic. If the crown is taken out of the plastic, it is considered a "used crown" and is not re-saleable. Therefore, a return will NOT be authorized.
*All CUSTOM MADE Crowns, Tiaras, Scepters, Name Badges, Rhinestone Pins, Custom Lucite Crown Cases, Sashes and Royal Title Certificates are made to order and not returnable or refundable.
*Before placing an order for a Crown Case please measure your crown carefully, as there is a 25% restocking on all Crown Cases returned. Crown Case dimensions are specifically listed on our website. Freight is not refundable.
*Clearance/Discounted Items are not eligible for return. We offer such amazing discounts because we don't house any inventory after our sales end and therefore cannot process returns. However, we want you to be delighted and would never expect you to pay for a damaged or defective product. Please contact us if you run into any problems and we will be sure to make it right.
*We will process refunds within one week of receiving an authorized return.
*Items returned must have a "Return Authorization" number before a customer can return the product. This number should be written on the outside of the box in full view.
How to Return/Exchange:
*1) Please call (800-684-1107) to ensure item is eligible for return.
*2) Recieve (RA#) and shipping instructions.
Gift Certificate Can't find what you want for that special someone? Get a gift certificate!
Gift Wrapping All our jewelry is available for gift wrapping and gift message. Just request at checkout!
Items not available for gift wrapping are crowns, tiaras, scepters, crown cases, sashes, badges, luggage and custom rhinestone pins.
Need assistance with your pageant fund-raising?
Options: We can customize a package that suits your needs filled with our unique assortment of merchandise.
We can customize our Rhinestone Pins or Badges in honor of your group.
Either way your guaranteed to be a hit and sell out!
*We offer wholesale pricing on our jewelry for retailers and individuals ordering a minimum of $600 or quantities of 20 pieces or more of one item. Wholesale pricing is 50% off the retail prices.
If items are damaged in shipping, we must be notified within seven (7) days of receipt to process a claim.
If items are damaged in shipping, we will replace or repair them.
If we must file a claim with the USPS due to damages resulting from shipping, please make sure you keep the box and all packing material, because they will ask for it at your local post office if a claim is necessary.
Repairs or damages incurred by your mishandling will be subject to a repair or replacement fee.
Use a fabric tape measure to measure around your head, where you'd like your crown to sit. You will have you head size in circumference inches.
We are commonly asked about ring sizing, so to help you find that perfect fit here are some tools: Ring Sizing
We work with several factories in order to have the most complete collection of crowns on the market. Some crowns can be customized for fit, plating color and crystal colors and others are only available in the size and color indicated.
If the style number of the crown or tiara that you are interested in begins with an F or CD, these crowns are usually in stock and available only in the size and color shown.
The F crowns have a small diameter and are meant to wear on top the head. To secure these crowns to the top of your head, we recommend our CROWNSTAYS.
The CD crowns have a larger diameter and are meant to be worn down on your head. Since these crowns come in only one diameter, in order to know if this crown will fit you, you will need to take a measurement of your head.
TO MEASURE: Take a strip of paper, wire, string, or flexible measuring tape and place this around your head exactly where you want the crown to sit. For men, that is usually in the middle of the forehead. For women, usually crowns are worn slightly behind the hairline or on the forehead. Once you have this measurement, divide that by 3 and it will give you the diameter that you require. So, for example, if the measurement is 21, then a 7" diameter crown should fit you. If your measurement is 23, then divided by 3 is 7.66, then you would require a crown 8" in diameter and we could add some padding for you to make up the slight difference.
CROWNSTAYS: CrownStays are the solution to securing crowns and tiaras to your head comfortably and securely. Forget the bobby pins and elastic bands that you have been using and enjoy the ease and dependability of CROWNSTAYS. Finally an answer to your desire to have a secure crown.
CROWN PADS: Our exclusive Crown Pads are available in 3 sizes, which gives you the ability to custom fit your crown. The padded insert is covered in a luxurious fabric for comfort, appearance and regality. Your choice of fabrics include Navy Blue velvet, Gold lame or Silver lame. *Our Crown Pads are only available on a certain selection of crown styles.
ADJUSTING SHAPE: Your crown will come to you round in shape. However, you will be able to adjust the shape into an oval to fit your oval head. You can ovalize the crown by pulling out on the crown from front to back and squeezing it in from side to side. You should do this adjusting until there are no spaces on the sides, and the crown sits comfortably.
CROWNS THAT CAN BE CUSTOMIZED: Crowns and Tiaras beginning with the letter C, AC, TC and DC can be customized in size and shape. You may also choose silver or gold plating and crystal accents of your choice. For a custom fit, take the same measurement of the circumference of your head as above. Then in order to ovalize the crown for you, we will need the diameter from front to back and from side to side. Take a piece of wire, could be picture hanging wire, or other stiff wire. Wrap it around your head, exactly where you want the crown to sit. Lay the oval wire down on the table and measure the distance from front to back and side to side. You will get a measurement something like: 6 x 7. That would be your measurement. If you want to add padding around the base of the inside of the crown, then you will need to add 1/8-1/2" all around, increasing the dimensions accordingly. For the least amount of padding, use Dr. Scholl moleskin or mole foam that can be cut into thin strips and is self adhesive. For heavier padding, a gold or silver metallic cording can be purchased in fabric stores. This cording can be glued around the inside edge of the crown with Fabri Tac glue or most fabric glue. Both types of padding can easily be taken out or changed.
Always feel free to call us to help you get the perfect fitting crown. Toll Free: 855-HHCROWN
As the owner and designer of the top crown and tiara website, here are the exclusive tips I give to all my customers:
1. Never touch the stones, always pick up the crown with two hands to place on your head or in a crown case. Never pick up a crown with one hand. The oils in your hands can dull the stones. Grasp the crown between the thumb and 4 fingers at the top and bottom edge of the rhinestone chain. This will keep your stones sparkling forever.
2. The silver finish on crowns is usually sterling silver plate that will tarnish if left out to the elements, just like any sterling silver item. When not in use, keep your crown in our new Crown Anti-Tarnish Bagswhich protects them from tarnishing. If you find your crown has turned dark on the inside, we recommend using our Crown Care Cloths. Furthermore, keep them in a airtight box or choose from one of our lovely Crown Cases.
3. A crown should be carried upright, not on its side, when possible. However, if your case requires you to carry from the side, you need to pad it properly with bubble wrap or something similar all around the sides of the crown, or create a domed center.
3. If you feel that the stones have gotten dull from not following these rules, here are some to follow. (NEVER IMMERSE OR TREAT CROWNS WITH ANY LIQUIDS)
A) Always clean them before and after using them, and try not to use hand soap, lotion or cream while you handle the crown otherwise fingerprints will remain on the metal and eventually with many uses you imagine how it will look?
B) Always have your hair done a couple of hours before wearing the crown, hair lacquer, gels, mousse, etc, are the number one jewelry enemy, even on gold.
C) After each use we recommend you use a Crown Cleaning Cloths that is impregnated with a tarnish retardant that not only will take the dust and grease off from the crown but will prevent the tarnish, this will also work for any pieces of jewelry. We now offer a complete line of crown care products. Go to "Crown R/X"
Enjoy and care for your crown!
Royally, Holly H. Hardwick
Has silver and other jewelry ever left greenish or black marks on your skin? It's happened to most of us at least once or twice. While there is no single answer to why certain pieces of jewelry will turn your skin green, there are a few possible culprits.
1. Sweat from your finger reacts with the metal on the ring. This means that the metal begins to break down into microscopic fragments, which then wear off onto your skin as you perspire.
2. Metallic abrasion. Tiny metal particles, the result of makeup chemicals coming into contact with jewelry being worn close to the skin, can form black dust and result in discoloration.
3. You may have a slight allergic to the type of metal on the ring. The fragments mix with the natural metals, minerals and chemicals of the body and turn green or bluish-green depending on the wearer�s specific body chemistry.
4. You may have washed your hands with soap that does not react well the metal on your ring. This is usually caused by a chemical reaction between a chemical and the alloy in the metal. Make-up, hand creams, lotions, perfume, etc. can all react with the alloy.
Ways to Eliminate Skin Discoloration
Remove any rings before you wash or put lotion on your hands.
Avoid wearing jewelry while cleaning, exercising, gardening, swimming or showering.
Coat the jewelry with clear nail polish where it touches your skin. We recommend Sally Hansen Hard As Nails. This should only be done if you always show discoloration of the skin.
Keep your jewelry clean and tarnish-free.
Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", �You� and �Your� refers to you, the person accessing this website and accepting the Company�s terms and conditions. "The Company", �Ourselves�, �We� and "Us", refers to our Holly Hardwick Crowns. �Party�, �Parties�, or �Us�, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client�s needs in respect of provision of the Company�s stated services/products, in accordance with and subject to, prevailing Law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. U.S. Law has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
Confidentiality We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturers, or if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client�s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer Exclusions and Limitations The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company: ; excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company�s literature; and ; excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Payment All major Credit/Debit Cards, Money Orders or PayPal are all acceptable methods of payment. Our Consignment Terms are payment in full within thirty days. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% base rate on the outstanding balance until such time as the balance is paid in full and final settlement. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
Returned checks will incur a $35 charge to cover banking fees and administrative costs. In an instance of a second returned check, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all future transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
Cancellation Policy Maximum 48 hours� notice of cancellation required. Notification for instance, via email, phone and/or fax, will be accepted subject to confirmation of request. We reserve the right to levy a $30 charge to cover any subsequent administrative expenses.
Refunds Policy Client is required to request Return Eligibility and /or Return Authorization (RMA) within 10 days of receipt of merchandise. All returns are minus the shipping/handling fees and a restocking fee of 25%. Customized items are non-returnable.
Availability You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files We use IP addresses to analyze trends, administer the site, track user�s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies Like most interactive web sites this Company�s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
Links to this website You may create a link to this website, on our link request page. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website We do not monitor or review the content of other party�s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright Notice Copyright and other relevant intellectual property rights exist on all text relating to the Company�s services and the full content of this website.
Communication We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature.
This company address is: Holly Hardwick Crowns 4516 Westminster Place, St. Louis, MO., 63108. Phone: 800-684-1107. Primary Email: [email protected] Fax: 314-454-9949
Force Majeure Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General The laws of Missouri govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of Saint Louis City courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of the Company.
Notification of Changes The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers� Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
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Send us a email letting us know how you liked what you bought with a picture of you and your purchase!
Our most recent ratings are below.
Rating: Excellent
Comments: Even better than excellent!!!!!! This lady and her company provided amazing personal service to advise me in making the correct choices for my purchases. The items were shipped ahead of the stated arrival times on their website. Their products were exactly what I needed for my niece who became a regional pagent winner. Seeing her wear Holly's products in a Holiday Parade made me proud. I had shopped at the correct site. Thank you again for the care and concern you have to my order. I know where to shop again. Rating: Excellent
Comments: I just wanted to drop you a note and let you know how happy we are with the pins! They turned out even better than we imagined and our members just loved them!
Rating: Excellent
Comments: The crown pins that I ordered just arrived and I am so thoroughly impressed how you and your Mom packaged them! They will be going to future Mrs. Washington America�s. I am Mrs. Washington America 1991 and I started a tradition to give out this exact crown pins to the winners of Mrs. Washington every year. I will be very proud to give the crown pin in your beautiful packaging!
Rating: Excellent
Comments: I can't thank you enough for your excellent and outstanding work, your sashes are the best in the business and I will never stop talking about them, I am still awaiting the confirmation of attendees for our 2014 contest and will order the next batch as soon as possible.
Rating: Excellent
Comments: I just ordered my two crown rings last night and they are already being shipped out to me today. Now that is what I call excellent service. I have not received them yet but I bet they both are beautiful. I can't wait to get them. Shopping with them is a easy wonderful way to get nice jewelry at a fraction of the cost.
Rating: Good
Comments: Very good place to order almost everything you need for a pagaent.
Rating: Excellent
Comments: I LOVE Holly Hardwick's Products!
Rating: Excellent
Comments: The Daughters of the Nile Musician pin is absolutely lovely and I am delighted with it. Your pages were easy to use, and the product is just as described and lovely.
Rating: Excellent
Comments: Great site and will be back to see you!
Rating: Excellent Comments:The order arrived quickly and in great condition. Very Pleased.
Rating: Excellent Comments: It was very easy to accomplish this transaction.
Rating: Excellent
Comments: The item I purchased was personalized and I was very happy with it when I received it.
Rating: Good
Comments: I received the merchandise in quick order, exactly as described. it is nice to receive something in the precise condition as advertised. Whenever I go shopping again, I will check with Holly Hardwick Crowns first!
Rating: Excellent
Comments: I wanted to buy gifts for my incoming Queen, and my out going Queen. I wanted Nile items. I found excatly what I was looking for on the Website. The prices were very good. I know the products very well, and felt very comfortable on my selections.
Rating: Excellent
Comments: They provided me with excellent customer service and really worked to get my order to me well before the scheduled delivery time so that I would have it in time for an event!
Rating: Excellent
Comments: Hollys Great! My wife purchased one of her crowns and I bought a custom name tag. Shes wonderful to work with and I shall certainly be a repeat customer!
Rating: Excellent
Comments: Fantastic quality!
Rating: Excellent
Comments: Unique items at reasonable prices. Fragile items are shipped to arrive in good shape. Items are shipped quickly from Holly Harwick. I would recommend this site.
Rating: Excellent
Comments: I have recieved great service from Holly Hardwick. No complaints at all!!!
Rating: Excellent
Comments: Very good communication ,fast reply to questions and extraordinary help in getting me what I needed in a timely manner. The merchandise was very nice and just as described.I would go to this person again any time I was in need of her type of merchandise.
Rating: Excellent
Comments: WENT BEYOND THE NORM TO HELP ME . Would recommend without reservation to anyone.
Rating: Excellent
Comments: I enjoyed a very positive purchase experience with this merchant. The alerts were timely and plenty and I received my merchandise within days. I was most Satisfied. I highly recommend doing your crown jewelry purchases through Holly Hardwick T. Heaton Miss RI America 1994
Rating: Excellent
Comments: I ordered the ivory crown case. I was absolutely amazed at the quality when I saw it. Looks nice online, but it is fabulous in person. I'll be traveling in style! Thank you! Amanda
Rating: Excellent
Comments: This company is wonderful to deal with. Quality product and great service.
Rating: Excellent
Comments: Excellent service as well as excellent product.
Rating: Excellent
Comments: The hanging bag for formal gowns is just what we needed! Love the crown!
Rating: Excellent
Comments: Very easy to order. Very efficient. Quick delivery of items.
Rating: Excellent
Comments: I have ordered from Holly Hardwick many times and have always been happy with the quality of the merchandise. The prices are very reasonable. Her shipments arrive when specified. I once had a misspelling on a badge item. I called and received excellent customer service. The error was corrected and I was reimbursed for the shipping cost. Holly Hardwick is a great merchant to work with!!!
Rating: Excellent
Comments: I love shopping with Holly Hardwick! The customer service is great and everything is delivered very timely! Great quality too!
Rating: Excellent
Comments: Website very easy to navigate. Shipping is EXTREMELY fast!!!! Excellent experience for a repeat customer. THANKS!!
Rating: Excellent
Comments: Very Efficient:) My item was shipped the very next morning. Site was easy to navigate, very reasonable price and shipping options made easy to choose. Will recommend to friends in my industry! Mahalo Holly Hardwick.com..will be back year after year...
Rating: Excellent
Comments: Always a pleasure to shop at Holly Hardwick great queenly finds!
Rating: Excellent
Comments: very pleased with the jewelry I purchased..shipped and received in less than a week..VERY satisfied, will be back!!
Rating: Excellent
Comments: I wanted to extend my gratitude to the Holly Hardwick company for addressing my concerns they called me promptly after they learned of my disatisfaction. They reimbursed me the discount I tried to receive with my order. This company is very willing to make there customers happy. I will recommend and shop with them again!
Rating: Excellent
Comments: I had a concern about a coupon offered by this company. My concern was addressed within several hours on the same day I inquired. The problem was corrected and I was able to use the coupon and continue with my purchase. Thank you for your expediency in addressing my concern.
Rating: Excellent
Comments: Everything associated with Holly Hardwick is high quality. Will continue to shop here. Happy Customer.
Rating: Excellent
Comments: Can't say enough good things here. Placed an order, received it in a timely fashion, had a problem with the item, called the 800 number and they made it right instantly. It doesn't get any better than this. Place your order with confidence. Great merchant!
Rating: Excellent
Comments: Holly Hardwick Crowns was helpful (even before I ordered), in answering my questions about the product. The crown arrived within a week and in perfect condition.
Rating: Good
Comments: Holly was very timely in her response and most informative when answering questions about various products. I would purchase from her again!
For press inquires and corporate information, contact [email protected] or call Toll Free 1-800-684-1107
What Holly can provide to the media:
* Expert commentary, background and story ideas on the topics of crowns, tiaras and pageantry.
* A list of other experts and contact information on the topics of crowns, tiaras and pageantry.
* Written articles, columns, tip sheets, and other short items on the topics of crowns, tiaras and pageantry.
See Press Articles Here:
People Magazine 1998Wall Street JournalConnecticut PostFairfield NewsPageant LifePeople Magazine 2015
Become an Authorized Holly Hardwick Crowns Jewelry Retailer/Re-seller Today!
Q. Do you own a business or want to re-sell the jewelry products that you see here at Holly Hardwick Crowns?
A. It's simple to become an authorized Holly Hardwick Crowns jewelry retailer/re-seller. The minimum order "at retail" is $600.00 to receive the wholesale (50% off) pricing. So, if your order totals $600.00 at retail, it would cost you $300.00. Your order may be for ANY amount of crown jewelry items totaling $600.00 or more. To receive this discount, please call us to place your order at 800-684-1107. This offer applies to all crown jewelry that is not already discounted or on clearance.
Q. Is there a minimum order? What if I only want quantity of one item?
A. The minimum order, as said previously is $600.00 at retail, which equals $300.00 at wholesale. This can be assorted crown jewelry items, or you can buy multiples of just one item. The total retail of the order must total $600.00 or more.
Q. What about re-orders?
A. Re-orders must be $150.00 or more at wholesale.
Q. What if I want to purchase 20 pieces or more of one item?
A. Please feel free to give us a call and we will do our best to accommodate a price break for you if you are purchasing 20 pieces or more of one jewelry item.
Q. What if I want an item of jewelry that is not shown on your site?
A. If you don't see the jewelry item you want on our website, and you want a special item, like multiples of one specific motif, give us a call and we will do our best to find the item you desire. In most cases, this requires making a mold for a special item, so delivery can take up to 8 weeks. 60 to 100 pieces would be the required order to make a custom style.
Q. What about re-orders?
A. The same discount applies to re-orders as with the initial order. You can purchase assorted items or multiples of one item at wholesale, as long as the total order is $600.00 or more at regular retail pricing.
Q. What if I want to order one style of "custom rhinestone jewelry"?
A. The wholesale discount is the same for custom rhinestone jewelry. However, this applies only to multiples of ONE STYLE. So, if you wanted a custom rhinestone pin that said "BEST MOM", for example, you could buy that item at wholesale pricing (50% off retail)if the total quantity ordered equals $600.00 at retail. Your final cost would be $300.00 in that case. Please call us to place these custom rhinestone orders.
Q. What about other non-jewelry items?
A. We offer wholesale pricing on crown jewelry only. There are no discounts on tiaras, crowns, scepters, crown cases, accessories, badges, sashes or luggage.
Q. Can I use Holly Hardwick Crowns crown jewelry product images on my website?
A. Yes! Once you begin placing orders with us you are welcome to use our product photography on your website or in your store. We ask that you place a line somewhere on your site that reads "Authorized Holly Hardwick Crowns Retailer" and that you agree not to use our images to purchase products from another company. Once you have an account with us and begin ordering items we can add a link to your website on our "Store Locator" page. Simply send an email request to [email protected] with your company's website and logo.
Q. Can Holly Hardwick Crowns Drop Ship Directly to My Customer?
A. We do not offer this option.
Q. What is the return policy?
A. See here
Holly Hardwick has been in business for over 25 years. Our mission is to not only meet, but to exceed our customer's expectations by delivering superior service and exceptional value through fashionable, quality merchandise and friendly customer service. Your satisfaction is our primary concern.
Each item is inspected prior to shipping. Please let us know if you have any concerns about your purchase from Holly Hardwick Crowns. Please review our Refund Policy for further details or call us at 800-684-1107
Holly Hardwick has been internationally recognized as the �Queen of Crowns� and the �Authority on Crowns and Tiaras�. She is frequently interviewed by various online, print, radio and TV media for her unique expertise.
She has been featured in hundreds of media outlets such as People Magazine, The Wall Street Journal, The Associated Press, Fox News/New York, Connecticut Post, Fairfield News, Southern Lady Magazine, Pageantry Magazine, Pageant Life Magazine, and Great Day St. Louis TV Show.
For press inquires and corporate information, contact [email protected] or call Toll Free 1-855-HHCROWN.
What Holly can provide to the media:
* Expert commentary, background and story ideas on the topics of crowns, tiaras and pageantry.
* A list of other experts and contact information on the topics of crowns, tiaras and pageantry.
* Written articles, columns, tip sheets, and other short items on the topics of crowns, tiaras and pageantry.
See Articles Here:
People Magazine 1998 Wall Street Journal Connecticut Post Fairfield News Pageant Life